Emergency control center set up with professional know-how

Alarm monitoring centers and emergency control centers are becoming increasingly important. Whether in industry, public safety, the service or information sector – growing security demands require innovative monitoring systems. Equipping modern control centers can significantly reduce the workload for employees caused by stress and shift work. Ergonomics, improved overview and correct alarm prioritization are also decisive advantages. As a professional equipment supplier, the JST team knows all the important requirements for emergency control centers.

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CLEAR EFFICIENT SECURE
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Efficiency and security for the workflow in emergency control centers

Problem:

Whether they work for the police or fire department, in the rescue service or security sector – operators in an emergency control center have to prove their ability to make decisions even under great stress. However, technically and ergonomically inadequate equipment can make the processes more difficult. Too many mice and computers at the workplace, a lack of alarm prioritization and inadequate visualization are among the most serious weaknesses.

SOLUTION:

Comprehensive planning and installation of a complete emergency control center or targeted support for important sub-areas? The experienced JST team provides valuable support with proven planning packages.

VISION:

Keeping an overview in a tense situation. Classify situations correctly. Making the right decisions even under stress. A fail-safe emergency control center from JST meets all the requirements for this. Proactive monitor walls and intuitive operation are the basis for shorter response times. Ergonomic working conditions create an attractive working environment even in 24/7 shift operation.

JST Referenz Charite - Leitstand vor dem Umbau JST Referenz Charite - Leitstand nach dem Umbau

Indispensable! These benefits argue for an emergency control center from JST:

Ergonomics: Modern setting creates an attractive working atmosphere

Efficiency: Proactive alarm visualization reduces response times and stress

Overview & handling: Reduction of monitors and mouse/keyboard units cuts error rate

Resilience: Redundancy options take all aspects of security into account

Quality: High-quality, robust furniture “made in Germany!”

Modern emergency control centers are a promise of safety

Emergency control centers are indispensable in public life as well as in industry, the energy sector and many other fields. They ensure safety in the event of accidents and disasters, crises and major situations. Control centers are an essential part of occupational safety, the protection of critical infrastructures and emergency communication. In order to ensure smooth processes within emergency call centers, monitoring and rescue control centers, the spatial and technical conditions available to employees are of crucial importance. As a partner for holistic concepts in the field of emergency control centers, JST has many years of know-how from hundreds of projects.

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JST Notrufleitstelle - Flughafen München
Diverse tasks, one goal: Quickly on the spot in an emergency!

The requirements in emergency control centers are comprehensive. Emergency and service control centers of private security services and police traffic control centers monitor events on the roads and in local public transport. Fire and rescue services are alerted and take the necessary measures. Emergency control rooms and alarm receiving centers react, for example, when the alarm system of a building reports a break-in or important equipment fails. However, these facilities have one thing in common: the staff in the control centers monitor a huge number of alarms every day. Modern technology components simplify this work considerably. The right tools can significantly optimize response and coordination in case of an alarm.

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Best practices and innovative power for your control center

As the market leader for control room solutions, JST- Jungmann Systemtechnik® has been concentrating on the professional planning and implementation of emergency control centers for three decades. Project references include service centers as well as alarm receiving centers, emergency call centers, rescue and security services, traffic control rooms and monitoring services.
The topic of “security” plays a decisive role here. But user-friendliness, clarity and working ergonomics are also key arguments in favor of a JST control center. From the kick-off workshop to individual planning and final installation, including staff training – JST customers benefit from innovative solutions and practical know-how.

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JST Notrufleitstelle BVG Berliner Verkehrsbetriebe
Visualization, furniture, KVM system: Fit for future tasks with an overall concept

Security requirements and data volumes are growing. The pace of processing and visualization is increasing significantly, especially in emergency control centers. Employees have to keep an eye on more and more sources at the same time. With integrated overall concepts, JST enables the transition to a digital future. The portfolio includes modern large display walls that proactively visualize alarms thanks to innovative software solutions. New KVM systems enable constant monitoring of all applications and secure handling when connecting them. Furniture concepts that consistently focus on ergonomics ensure that concentration and comfort are supported in equal measure.

Get to know our concept!
JST Notrufleitstelle
“All-round carefree package” opens the way to the new control center

During a workshop in JST’s unique control room simulator, the control center solutions can be thoroughly tested. The project, targets and budget are defined in a virtual meeting or live on site.

The planning phase then begins: experienced control room professionals are at your side with technical planning support in on-site discussions and web meetings! Photorealistic 3D visualizations and film trailers help with the decision-making process. Operating and visualization concepts are developed. Ergonomics, climate, acoustics, light – all aspects are taken into account. And even after implementation of the emergency control center, JST remains at your side with an individually customized service package.

How to create your control center

Lead for efficient alarm management: These JST components reduce stress factors and response times in equal measure

Responding quickly and efficiently to alarms and initiating the necessary measures! This sums up the main task of emergency control centers. However, a control room often receives thousands of messages in the course of a day. Within seconds, employees have to gather and prioritize important information, make decisions and coordinate emergency services. This multitasking causes stress. Modern technical systems can be used to counteract this.

JST benefits
01

How to decrease stress levels for employees in control centers

Efficient, safe and convenient! With JST MultiStreaming® it is possible to significantly reduce stress factors in the control center. Switch any source to any desired monitor, only one mouse and keyboard per workstation, better climate thanks to outsourced hardware are just some of the advantages.

02

Simplified handling for all sources in the control center

A user interface in which the control center operators can easily find their way around. An interface that reflects the operator’s own control room as a 3D layout. On this basis, the JST developers have designed myGUI®, a platform that offers simplified access to the handling of all systems.

03

When alarms seem to magically switch on

Computers and cameras that switch on automatically as if by magic in the event of an alarm? In combination with special interfaces, the DisplayWalls from JST make such event-controlled scenarios possible. Another advantage: the entire team is alerted at the same time. No alarm is lost!

04

More ergonomics and comfort especially for shift work

Ergonomics is one of the key requirements for control center equipment today. In emergency control centers, where stress due to high alarm volumes and shift work are part of everyday life, the ergonomic furniture solutions from JST provide a counterpoint. Bestseller: the Stratos X11® console.

05

Right of way for safety with innovative software from JST

We pay the utmost attention to the topic of “security”. Based on nearly 30 years of experience, JST has developed software solutions that enable automatic, event-controlled alarm functions (PixelDetection®) on the one hand and convenient login and logout via chip card (myLogin®) on the other.

06

Effective sound absorber with alarm function: OPAL X11®

This practical solution measurably reduces noise pollution caused by sound: the acoustic ceiling sail OPAL X11® not only acts as an effective sound absorber in the control center. It also optimizes lighting during shift work and can be used as a source for audiovisual alarms if required.

30+
Innovations

We offer our customers unique products and solutions for control rooms. An exclusive benefit that only JST can provide.

30+
years of experience

We have been in the business for over 30 years. We are happy to bring our many years of know-how to your project.

600+
conrol rooms

For you, this means: You benefit from smooth processes and a lot of experience. Because JST keeps everything in mind!

40+
Employees

Our experts are among the best. They have been designing control rooms for years. Our team enjoys working together – for you!

Selected by leading companies and institutions

What clients say about their experience with JST – Jungmann Systemtechnik®

Charité-CFM - Marvin Volbert and Ibrahim Celen Charité - Logo

„PixelDetection® software has allowed us to significantly improve our response time.“

Marvin Volbert (left) // Ibrahim Celen
Head of Technical Facilities CÜ Charité CFM Facility Management GmbH // Deputy
JST References - Munich Airport - Head of Control Room Karl Rubsch Munich Airport Technology - Logo

“This used to be just an office; today we can call it a state-of-the-art control room.”

Karl Rubsch
Project Manager Technology Control Room, Munich Airport
protec - Mathias Lindscheid protec service GmbH - Logo

„Great products, great service and a very friendly team at any time of cooperation.“

Mathias Lindscheid
Managing Director (protec service GmbH)

This is where visions become reality: JST components pave the way into the digital age

The integrated control room models from Jungmann Systemtechnik set new standards in efficiency and resource management. Innovative components make the control of your company’s strategic and operational core tasks not only more convenient, but also more secure. We are at your side to develop an overall concept for you that meets the requirements of an increasingly automated world.

JST Control Room 3D

Video: this is how control room control works:

myGUI® platform

The heart of every control room – intuitive and convenient

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Service-Level-Agreements

We are at your side – 24 hours a day, 365 days a year!

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Redundancy solutions

When availability and security come first

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myGUI® platform

The heart of every control room – intuitive and convenient

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Service-Level-Agreements

We are at your side – 24 hours a day, 365 days a year!

Learn more!
Redundancy solutions

When availability and security come first

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The right solution for every control center

Ergonomic furniture, large video walls, operation technology and much more – JST world offers the entire spectrum of control room equipment. Whether service control center, emergency call center or alarm receiving center: Our concepts are individually customized to your needs. Watch our videos to see just how comprehensive our support can be. Or take a closer look at modern options for alarm detection.

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You would like to learn more about our plans for emergency control centers?

Experience more at a planning workshop in the control room simulator

Having visions of the future is good. Experiencing is better! Visit the control room simulator, unique in Europe, where state-of-the-art technology and the latest ergonomic know-how are combined. The control room of the future. The special feature: Here you can touch everything and try it out for yourself.

Whether virtual or live on site – the workshop in the control room simulator is free of charge.
We kindly ask for prior registration.

Would you like to discover the control room world of JST?

Kontrollraumspezialisten von JST

I would like a callback for a non-binding consultation of the JST control room specialists!

Make an appointment for a consultation by phone. The consultation is free and non-binding.

I would like to visit the Europe-wide unique control room simulator!

SCHEDULING A “TEST DRIVE”

Visiting the control room simulator is free of charge.
We ask for registration and reservation of dates.
Gladly also as an interactive online meeting.

The large practical book of the control rooms

I would like to receive JST´s “The Great Practice Book of Control Rooms”!

REQUEST FREE OF CHARGE

The Practice Book is free of charge for JST customers.