Maintenance & service: We are here for you - 24h all 365 days of the year
JST Services: Keep The Systems Running
Even the services that are included in the Basic package will be extremely beneficial to you. In most cases these basic services will be completely sufficient for the operation of your plant. If required, simply purchase additional service packages at any time.
Once you have purchased a service package, you will receive the JST Service Card. With this card we offer you priority processing.
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We are always there for you when you need us.
Let your control room team and your administrators benefit from quick know-how transfer over the phone. Many of your service requests can be solved directly via this hotline. This hotline is available for you as a 24/7/365 model or as an office model (during office hours).
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Always stay up to date
ORDER SERVICE CARD
+49 40237681-100
Check of the entire system
With the maintenance package we check the entire system and replace certain wear parts before they can fail. Regular backups of the database systems are performed. Our technicians will regularly and personally advise your specialists on site on new hardware and software functions and provide them with tips and tricks. This ensures a continuous transfer of know-how.
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In case of emergency: System recovery
Does system downtime mean loss of time, trust and image for you? Maybe this could cause you to violate SLA/OLA agreements? You simply cannot afford offline time? We will support you with a jointly coordinated and predetermined system recovery time.
ORDER SERVICE CARD
+49 40237681-100
By remote – fast action
When the “Online” package is selected, JST can dial into your systems remotely in the event of a fault, achieving a remarkable initial fault resolution rate. Your administrators can monitor the process at any time and thus supplement your troubleshooting know-how. Tip: The ideal complement to the JST hotline service!
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Extend warranty
Extend the legal warranty! With this package you can extend the warranty of the system and thus have full cost control even after the statutory period.
EXTEND WARRANTY
+49 40237681-100
Training for hardware and software
To ensure correct handling of the hardware and software, we recommend a one-day training course. You can also book a training package for three days at a preferential price, which must be used within a period of three years at the latest. Thus, the operators will be trained at regular intervals, and new employees can be instructed on the technology.
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What clients report about their experience with JST – Jungmann Systemtechnik®
"JST has shown itself to be a competent partner. The entire execution of the project (consulting, conceptual design, implementation) was carried out excellently, quickly and to a high standard. Even the service offered by JST for ongoing operations responds immediately and effectively. Working with JST has always been very pleasant and professional."
"We had a good feeling from the beginning. From the professional conception with 3D design to the redesign of the main office within only one week, everything went absolutely perfectly."
"With the new control center we are optimally equipped for the future."
"JST has successfully helped us build the GCC. From the operator's chair to the software for shortening the response time - everything from a single source".
They are where the threads of the control center project come together.
Praises the committed and competent cooperation with the JST specialists.
Experience more at a planning workshop in Kontrollraum-Simulator
Having a vision of the future is good. Experience is better! Visit the control room simulator, unique in Europe, which combines state-of-the-art technology and the latest ergonomic know-how. The control room of the future. The extraordinary: Here you can touch everything and try it out for yourself.
MAKE AN APPOINTMENTThe tour of the control room simulator is free of charge.
We kindly request that you register and reserve your appointment.
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