Photo 1 | JST Control Room: Clear visualization thanks to large-screen technology, ergonomic and at the same time modern furniture as well as intuitive and flexible control technology - view into the Command Center of KfW in Frankfurt.
Photo 2 | View into the former control center of KfW: How significant the changes are can best be illustrated with a direct comparison...
Photo 3 | Not only visually, but also technically, there are "worlds" between the before and after views. Today, the KfW teams in Frankfurt work with proactive video walls and flexible control options thanks to MultiConsoling®.
Photo 4 | JST furniture: The topic of "ergonomics" played a central role for project manager Dirk Künstler when furnishing the new control room. Here, for example, through back-friendly work stations...
Photo 5 | The height adjustment of the Stratos X11® operator desk up to standing height enables an alternating posture and avoids damage to health.
Photo 6 | JST control station desks: The Stratos X11® operator console not only meets the highest ergonomic and visual demands ...
Photo 7 | ...Behind the inspection flaps are spacious, illuminated supply rooms that provide space for large quantities of cables and technology, for example for the multi-consoles - a special feature that standard work tables do not offer.
Photo 8 | JST PowerPort Data Box: Integrated flush into the surface of the Stratos X11® operator console: the PowerPort-Data Box, which…
Photo 9 | … makes desired supply connections available directly at the workstation. An additional advantage of this practical solution is that the personal keyboards and mice used by shift workers can be conveniently changed within seconds.
Photo 10 | JST myLogin®: Automated login and logout process via smart card. Centrally, securely and quickly, operators can log in at any workstation according to their approvals.
Photo 11 | JST DisplayWall: Design strips with high-quality aluminum brushed surface and wall panels, behind which all cables are concealed, give the large screen wall its unmistakable JST look.
Photo 12 | JST QuickOut mounting system: Perfect service accessibility - even for displays located in the middle of a video wall - is provided by the QuickOut mounting system. Single displays can be easily pushed forward by light pressure on the outer edges.
Photo 13 | JST QuickOut-DisplayWall: The large-screen displays can also be installed on non-load-bearing walls with a special JST support plate for load distribution. All cables, data and power sockets are concealed behind the wooden panels, so the installation remains visually appealing.
Photo 14 | JST MultiConsoling®: The myGUI® is the operators interface for MultiConsoling®, which makes it possible to display any source (computers, cameras, etc.) in real time on the workstation monitors, on individual large-screen displays or as a BigPicture across several large-screens. Another special feature is that only one mouse and one keyboard are required per workstation to operate everything in real time.
Photo 15 | View of the Security Operations Center (SOC) at the Frankfurt headquarters of KfW Group: All security-relevant events in the IT infrastructure are monitored here. The focus is also on protecting sensitive data, for example from hacker manipulation.
Photo 16 | JST large screen wall: The JST DisplayWall with six displays (here: Security Operations Center) keeps the entire control room team informed about the most important events in real time. This is ensured by an automatic source switching, the JST PixelDetection® software. In the case of high-priority alarms, the color changes event-driven (for example, to red) to signal the operator that he must take immediate action.
Photo 17 | JST large-screen wall cladding: In both control rooms of KfW Group (here: Security Operations Center), the multifunctional DisplayWall offers multiple benefits: In addition to 24/7-optimized business screens and integrated audiovisual alarm functions, optically matched base cabinets with hinged doors provide as storage space for folders and technology.
Photo 18 | JST Security: Access only for authorized persons with the appropriate security level. In the SOC of KfW Group, security has the highest priority - so high that outsiders are not allowed to view potentially sensitive data on the screens.
Photo 19 | JST Conference Table: Designed exclusively for JST by leading furniture designers: The AllMedia multifunctional table combines timelessly elegant style with durable materials and smart technical solutions in the KfW crisis room.
Photo 20 | JST Conference Room: With modern monitoring and communication technology, the IT crisis room transforms into a central control station in a critical situation. In this "command center", the restoration of IT operations can be coordinated. For this purpose, the applications of the control room can be directly connected to the existing large-screen systems thanks to the connection to MultiConsoling®.
Photo 21 | JST AllMedia Conference System: In the crisis room, the AllMedia meeting table was equipped with the colored AlarmLight, which visually notifies employees immediately of possible malfunctions in the case of an event.
Photo 22 | JST furniture: A solution that is as practical as it is attractive: The media boards under the large-screen displays not only offer storage space, they are also equipped with the JST AlarmLight, which not only reports malfunctions in an unmistakable way, but also creates an impressive atmosphere.
Photo 23 | JST control room furniture: A clean solution - flush with the brushed metal strip in the center of the conference table system are connection panels that...
Photo 24 | ...are available, for example, to connect notebooks and other devices directly to the AllMedia meeting table and, thanks to integrated MultiConsoling® technology, to connect them to the existing large-screen displays.
"Control room hat trick": KfW development bank demands the highest security standards
Improving economic, social and environmental living conditions worldwide – this profile doesn’t necessarily sound like a bank. And yet everyone knows it. With more than 7,700 employees, KfW Banking Group promotes people, countries and institutions that are advancing society on its course for the future. Behind this are not only annual funding volumes in the triple-digit billions, but also extensive IT operations, where virtually all the lifelines of the financial institution come together. With the support of JST’s control room professionals, KfW was able to implement two control rooms in which the bank’s high operational and security requirements are met 24/7.
Measures to protect the climate and the environment, support for developing and emerging countries, funds for private builders – the list of financing and support services is long. Disruptions or even failures in IT operations can have incalculable consequences. It is therefore indispensable that the responsible teams can count on reliable and highly available technical components.
Convinced by products, cooperation and professionalism
When project manager Dirk Künstler was entrusted with the plans for a control center modernization, he quickly became enthusiastic about the idea: “We noticed that our very rudimentarily equipped control station was no longer up to date.” Some research and a two-day workshop in the control room simulator convinced the KfW responsibles: “The products, the cooperation, the professionalism – that was already very impressive. The JST service portfolio immediately aroused our interest!”
Upgrade for Command Center, SOC and Crisis Room
The interaction of all components – hardware, software and furniture -, the possibility of technically integrating other rooms and visualizing control center content there, access options across locations – the many plus points of the JST solution had yet another consequence. The decision was made not only to re-equip the planned Command Center, but also the Security Operations Center (SOC) at the Frankfurt headquarters of the development bank.
Monitoring and protection of critical IT infrastructure
While Dirk Künstler describes the work in the Command Center as follows: “This is where the heart of IT operations beats. The operating states of critical IT infrastructure and important applications are monitored around the clock,” the focus in the SOC is on a different area: there, protection against cybercrime is at the top of the priority list. “We are responsible for fending off influences such as hacker attacks,” reports Kristin Weber from the SOC team, “we monitor all security-relevant events in our IT infrastructure and observe whether there are any anomalies anywhere, whether something unexpected is happening.”
Command Center of KfW banking group before and after modernization.
Here, highest security requirements are fulfilled
Thanks to the new Jungmann technology, potential faults are proactively detected in both control stations by means of the PixelDetection® monitoring software. Audio-visual alarm options fulfill the highest security requirements. Ergonomic furniture is complemented by innovative large-screen technology, which can be used flexibly due to the MultiConsoling® control system. In addition, both installations benefit from the advantages of the JST myLogin® software, which allows a secure and convenient solution of an automated log-in and log-out process via chip card.
In this way, KfW achieves a "technological hat trick"
The technological hat trick at KfW in Frankfurt is completed with another room that has been technically updated: the crisis and emergency room. Here, too, an upgrade to state of the art was implemented using large-screen technology, the MultiConsoling® KVM solution and an additional AllMedia conference table.
“Very honest communication at all times"
Looking back, project manager Dirk Künstler can say: “The cooperation with the JST team was excellent. Everything was just right. There was very honest communication at all times. No matter what, they always reacted immediately and we found solutions together. I’m really very enthusiastic about how it all worked out.”
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