Photo 1 | JST Installation of IT control station: An intensive planning phase and detailed consultations preceded the implementation of the new IT control room at Bausparkasse Schwäbisch Hall. The control station is responsible for 24/7 monitoring of data center operations. This includes hardware components as well as infrastructure and mainframe applications for Germany's largest German home savings and loan provider.
Photo 2 | Open-minded and interested instead of distant: the control room team at the building society quickly became familiar with the new KVM control technology and benefited from its advantages. Project managers Fernando Lorieri and Benjamin Stamer (3rd and 4th from left) report high acceptance thanks to the intuitive operation.
Photo 3 | A look inside the old control room: large-screen visualisation already played a central role in the IT control center in the past. However, considering how complicated it used to be to operate, Fernando Lorieri says: ‘We weren't happy with it.’
Photo 4 | JST control room equipment: A quantum leap not only in terms of technology, but also in terms of appearance! With an illuminated video wall, innovative operator workstations and OPAL X11® acoustic ceiling sails, the new control room also makes a visual impression on visiting groups.
Photo 5 | JST operator workstations: As the first level support for the data center, the employees in the control room are the first point of contact in the event of malfunctions. The availability of the core banking application has the highest priority. The central software solution manages and controls the most important bank-specific processes.
Photo 6 | JST control room technology: Incident management and troubleshooting are among the essential tasks of the team led by shift supervisors Lorieri and Stamer. Potential failures must be identified and rectified as quickly as possible.
Photo 7 | JST video wall technology: The video wall with six high-resolution LC displays is the central component within the control room. It allows employees to keep an eye on several hundred applications used by Bausparkasse Schwäbisch Hall. The smart JST PixelDetection® alarm software ensures that sources affected by faults are automatically switched to the foreground.
Photo 8 | JST Quick-out system: Even during operation, maintenance of the video wall monitors is easy. The Quick-out system ensures continuous access for service work.
Photo 9 | JST Alerting: Depending on the user settings, the JST PixelDetection® software warns the entire control room team in the event of a fault with clearly visible red alarm light. Both the monitor wall and the Stratos X11® consoles are equipped accordingly.
Photo 10 | JST control room audio: In addition to visual signals, an audio component has been integrated into the videowall´s cover, known as the DisplaySuit. It is also possible to connect the acoustic ceiling sails to a corresponding audio package, which can be used for alarms, for example.
Photo 11 | JST login/logout process: A convenient and secure method was chosen for logging in and out at workstations. The JST myLogin® component enables convenient registration via chip card within seconds using a sensor field on the Stratos console surface. System access authorisations for each individual employee are stored.
Photo 12 | JST CommandPad®: Intuitive and lightning fast – access to various sources in the myGUI® user interface. Project manager Benjamin Stamer reports that the integration of the desired applications via touch control on the JST CommandPad® immediately ensured high acceptance among colleagues in the control center.
Photo 13 | JST Stratos X11®: An ergonomic bestseller in the world of control rooms: The electrically height-adjustable Stratos operator console not only offers superior ergonomics compared to conventional work tables, but also impresses with its ‘inner values’....
Photo 14 | ...behind the inspection flaps is a generously sized, illuminated supply compartment with sufficient space for large amounts of technical infrastructure.
Photo 15 | JST operator console: Well thought out down to the last detail! The height of the Stratos console can be adjusted using an easily accessible control panel at the front of the underside of the table. A light touch is all it takes to...
Photo 16 | ...change the position of the console to the desired height. This allows each operator to choose their preferred position for maximum comfort.
Photo 17 | JST charging pad: Plug sockets are a thing of the past! The innovative features of the Stratos control desk also include a QI charging pad for smartphones integrated into the table surface. The bright light strip in the front of the image shows another Stratos feature: in the event of a fault, the LED lights up red. This ensures that alarms are noticed immediately.
Intuitive handling ensures that new technical tools are accepted by the workforce! Those responsible at Bausparkasse Schwäbisch Hall AG can probably confirm this without reservation. Together with the control room specialists of JST – Jungmann Systemtechnik®, the company has created an IT control room that is responsible for the operational service of the affiliated data center and the clear visualization of the processes there. Hardware components, infrastructure and applications of the data center are monitored there 24/7.
„JST really listened to us and presented us with a great solution. With the new control room, we now have exactly what we need for 24/7 monitoring of the data center processes.“
Fernando Lorieri
Project and Shift Manager, IT Operations Service, Bausparkasse Schwäbisch Hall AG
„We are the first level and therefore the 24/7 point of contact for the data center. We are responsible for monitoring hardware components and infrastructure, but also for visualizing the data center applications.“
Benjamin Stamer
Project and Shift Manager, IT Operations Service, Bausparkasse Schwäbisch Hall AG
What’s the famous saying? “Good things come to those who wait!” Benjamin Stamer and Fernando Lorieri confirm that “good” is actually an understatement in this case. The project managers have been working on it for more than a decade to implement a control room for the data center IT of Bausparkasse Schwäbisch Hall, whose components have been favored by the two shift supervisors for years. Today, the expert duo Stamer/Lorieri agree: “With its professionalism, this control room from JST is the calling card for our IT department.”
In fact, the building society’s experts have rigorously tested various control room management systems in the past. This makes it easy to evaluate the new components: “Jungmann KVM technology scores highly in terms of convenience,” reports Benjamin Stamer. He adds: “Today, the visualisation on the display wall and the direct monitors on the table merge into a single workstation – something we didn’t have before. The usability is unbeatable – extremely intuitive and, unlike other models, much less prone to errors!”
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More InformationHis colleague Fernando Lorieri adds with regard to the KVM solution (KVM = keyboard, video, mouse): “Even though the hardware behind the various systems is similar, the software makes all the difference.” He is referring to the myGUI® user platform, which JST developed specifically for control rooms. The interface offers the option of switching any application to any screen via the JST CommandPad® touchscreen.
Benjamin Stamer remembers the old control center well: “Before, we had something that looked like a keyboard from the 1970s and sounded like an old typewriter when you used it. Everyone is familiar with the new touch controls from their everyday use of mobile phones and tablets – it’s modern and intuitive. The solution was immediately approved by our colleagues.”
It is not only the control room team that is highly satisfied. Visitor groups are also fascinated – from potential trainees to the bank’s executive board. The modern IT control station is a visual highlight within the company during guided tours. This is ensured by, among other things, proactive visualization via the video wall, ergonomic operator consoles and sound-absorbing OPAL ceiling sails.
For Fernando Lorieri and Benjamin Stamer, one thing is certain: the wait was worth it. Visits to JST control centers at R+V Versicherung and Audi in Ingolstadt, as well as visits to JST’s control room simulator and the “ko:mon – Congress for Monitoring and Control Room Technology” have confirmed the conviction of the two project managers from Schwäbisch Hall: “The entire Jungmann system is simply perfect. Everything comes from a single source, everything has been tested and coordinated with each other. There’s no improvisation. It’s simply top-notch!“
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